Privacy Policy

Introduction

Coffee Brew (the “Business”) operates this website to provide information about our bakery & café services and to take customer inquiries. This Privacy Policy explains what personal information we collect, how we use and protect it, and your rights regarding that information. By using our website, you agree to the practices described here.

Information We Collect

We collect information you provide directly and information collected automatically:

• Information you provide: name, email address, phone number, delivery address, order details, and any messages you send when placing orders, making reservations, subscribing to newsletters, or contacting us (collectively “Contact Information”).
• Automatic information: device and browser data, IP address, pages visited, referring/exit pages, and usage patterns collected through server logs and analytics tools.
• Cookies and similar technologies: small data files placed on your device to remember preferences, enable site functionality, and analyze site traffic.

How We Use Your Information

• To provide and manage orders, reservations, and customer service; to communicate about your requests or purchases.
• To send promotional messages, newsletters, and offers if you opt in. You can unsubscribe at any time.
• To personalize and improve the website, analyze usage, and develop new products or services.
• To protect against fraud and to comply with legal obligations.

Cookies and Tracking

We use cookies and similar technologies to operate the website and improve your experience. Cookies may be persistent or session-based. You can manage or delete cookies through your browser settings, but disabling cookies may affect site functionality. We may use third-party analytics providers to collect and analyze non-personal usage information.

Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service providers and contractors who perform services on our behalf (payment processors, delivery partners, email platforms) under contractual obligations to protect your data.
• Legal authorities when required by law or to protect our rights, property, safety, or that of others.
• In connection with a merger, sale, reorganization, or acquisition of the Business, in which case personal data may be transferred as an asset, subject to this Privacy Policy.

Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes described and to comply with legal obligations.

Your Rights

You may have rights under applicable law including access, correction, deletion, objection to processing, and portability of your personal information. You can also opt out of marketing communications. To exercise your rights, contact us using the information below. We may ask for verification before acting on requests.

Contact

If you have questions, complaints, or requests about this Privacy Policy or our data practices, please contact:

• Coffee Brew, Bakery & Café, Pune
• Email: qa-builder@neweb.ai

We may update this Privacy Policy from time to time. The effective date is indicated at the top of the page on our website. Please review it periodically for changes.